Atlantic 3×3m Manual Freestanding Aluminium Pergola

• Delivery Areas
  We deliver pergolas across Ireland. Free delivery is available in Dublin. For other areas, shipping costs will be shown at checkout.
  

• Shipping Time Estimates
  Our pergolas are pre-order products. Estimated delivery times are displayed on each product page.

• Please note:
  
  Payment must be made in full before delivery.
  
  Once your pergola arrives at our Ireland warehouse, delivery will be arranged.
  
  Factors Affecting Delivery Times
  Delivery times are estimated and may vary due to weather conditions, peak seasons, or unexpected delays.

• Order Tracking
  From the moment you place your order until it arrives at your doorstep, we’ll keep you informed at every stage of the delivery process.

• Delivery Service
  Two delivery people will deliver and unload the pergola to your front door.
  
• Packaging
  All pergola components are carefully packaged to ensure safe transportation and protection during delivery.
  
  
• Returns
  
  Pre-Order and Custom Pergolas
  Due to their customized nature, pre-order and custom pergolas are non-refundable.
  
  Damaged or Missing Parts
  
  
• Reporting Damage:
  
  Note any damage on the driver’s delivery paperwork before signing.
  
  Take clear photos of the damaged parts and packaging.
  
  Contact us within 24 hours of delivery.
  
  Replacement Parts: We will promptly ship replacement parts at no cost.
  
  Full Refund Policy
  A full refund (including shipping) will be provided if:
  
  The item is found defective and cannot be fixed or replaced.
  
  The item was incorrectly described in the website listing.
  
  For more information, please refer to our detailed Return and Refund Policy.
  
• Contact Us
  If you have any questions, please contact us at support@luxiliving.ie

Investing in a pergola enhances your outdoor space's value and aesthetics. Proper care and maintenance ensure its longevity and functionality across all seasons. Below is a comprehensive guide to help you maintain your pergola in optimal condition.​

Regular Inspections

· Frequency: Conduct inspections several times a year.​

· Structural Check: Examine seams, joints, and tracks for signs of wear, rust, or corrosion. Addressing these issues promptly maintains the structural integrity.​

· Motor Maintenance: If your pergola is motorized, ensure the motor remains free from dust and debris to function efficiently.​

· Debris Removal: Clear accumulated debris such as twigs and leaves, especially from roof slats, to prevent operational hindrances.​

· Vegetation Control: Trim nearby vines and bushes to prevent potential damage to the pergola structure.​

Cleaning Procedures

· Initial Rinse: Use a hose or bucket to remove loose dirt from the pergola's surface.​

· Gutter and Slat Cleaning: Inspect and clear gutters and roof slats of dirt buildup, then flush with water to ensure thorough cleaning.​

· Mild Detergent Wash: Prepare a solution of warm water mixed with a small amount of mild detergent. Avoid harsh chemicals that can strip protective coatings.​

· Gentle Scrubbing: Using a soft-bristled brush or sponge, gently clean the structure following the grain to prevent scratches.​

· Thorough Rinse: After cleaning, rinse all soap residues with clean water.​

· Drying: Wipe down the pergola with a microfiber cloth or towel to prevent water spots and streaks.​

Cleaning Frequency Based on Environment

· Urban Areas: Clean every three months.​

· Rural Areas: Clean every six months.​

· Industrial and Marine Environments (within 1 km of the sea): Perform monthly cold-water washes and biannual warm water with detergent washes.​

Accessory Maintenance

· Privacy Screens: Wipe visible dirt with a damp sponge. Avoid harsh chemicals to prevent material damage. Allow to air dry after cleaning.​

· Shutter, Slatted, or Patterned Walls: Clean with warm soapy water and a cloth, rinse with clean water, and let air dry.​

· Glass Walls and Doors: Use a glass cleaner and microfiber cloth to remove marks and dirt.​

· Sliding Doors: Regularly inspect tracks to prevent dust and dirt buildup; use a handheld vacuum if necessary.​

Retractable Shade Blinds Usage

· Storage Position: Keep retractable shade blinds open when not in use.​

· Wind Protection: Leaving blinds down during high winds can cause damage, which may not be covered under repair warranties.​

By adhering to these maintenance practices, your pergola will remain in excellent condition, providing lasting value and enjoyment to your outdoor space.